Job Description

  • Requisition ID
    2019-7517
    Location : Address
    3900 East Camelback Rd
    Category
    Customer Care
    Location : City
    Phoenix
    Location : State/Province
    AZ
    Location : Postal Code
    85018
  • Summary and Essential Duties

    Summary: The Supply Planning Support Specialist provides all necessary product information to sales related to sourcing, availability and/or product recalls.

    Essential Duties:

    • Resolve product inquiries in a timely manner
      • Research product codes
        • New product – identify vendor sources
      • Provide product costs and options
      • Set up new product codes in the system
    • Facilitate requests for special orders - set-up/access - including customer proprietary products
    • Support product recall by cross-referencing manufacturer and SFC product codes and compiling customer impact information.
    • Provide adequate and timely information to all inquirers.
    • Other duties as assigned.

    Qualifications:

    • High-school diploma or GED required
    • 1 plus year’s experience in a similar role and/or specific experience in foodservice industry
    • Excellent communication skills
    • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook)
    • Must be flexible and willing to work the demands of the department which may be subject to evenings, weekends and holidays.
    • Sales Force experience desired

    Corporate Summary

    At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

    Our Mission:

    At Shamrock Foods Company, we live by our founding family’s motto to 'treat associates like family and customers like friends.'

    Why work for us?

    Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs, and much more!

    Equal Opportunity Employer

    At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

    Not ready to apply? Connect with us for general consideration.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online